Privacy and Data Policy
How we handle your personal information at Belthora
Your Privacy Matters Here
This policy explains our approach to collecting, using, and safeguarding any personal information you share while engaging with Belthora. We are committed to a transparent process and respect your privacy throughout your writing journey.
The policy details our standards for managing your data, including how we handle direct communications, story submissions, and platform usage analytics. Reading this policy lets you know exactly what you can expect from our service.
Information We Collect
We collect only information necessary to operate and improve our platform, such as contact details, story files, and usage patterns. We never sell or misuse your data, and always keep it secure.
Directly Provided Details
- • Full name you enter in the contact or sign-up form
- • Your email address used for communication
- • Any story summaries or materials you submit
- • Conversation content via support channels
- • Optional phone number for faster contact
Automatic Data Collection
- • Device information, including browser or system type
- • Connection details, such as IP address and time zone
- • Website activity like pages viewed
- • User preferences for platform features
- • Basic location data based on technical signals
How We Use Your Data
Your information helps us provide tailored narrative analysis, manage your account, and develop platform features. We never use your stories for purposes outside our stated mission.
- • Processing your requests for analysis or feedback
- • Personalizing suggestions and resources
- • Responding to messages or support queries
- • Platform performance monitoring
- • Improving tools based on aggregate activity
- • Maintaining security and user privacy
- • Sending important service updates only as needed
Our Commitment: We prioritize your privacy with strong safeguards and honest communication. All data handling aligns with Canadian and global privacy regulations.
Data Sharing Practices
We never sell your information. Data is only shared with trusted vendors supporting our technical operations. All partners comply with relevant data laws.
Service Providers Used
Our vendors help maintain platform reliability and performance, including email and storage services. They access your data only to deliver agreed services.
Legal Obligations
We may share information to comply with Canadian law or mandatory legal requests.
Aggregated Statistics
We may use anonymized data for improving features and reporting trends.
Your Privacy Rights
You may request to view, correct, export, or delete your personal data at any time. We respect all personal information access requests.
- • Right to know what data we hold
- • Right to correct any personal details
- • Request removal of your information
- • Request a copy of your stored data
- • Restrict certain uses if desired
- • Limit how your data is processed
Contact us directly for privacy requests or if you wish to change or remove your data.
How We Protect Data
Strong security safeguards and best practices keep your data safe during storage or transmission.
Technical Measures
- • End-to-end encryption for story files
- • Secure data hosting with redundancy
- • Regular system patching and monitoring
- • Firewalls and security audits in place
Organizational Steps
- • Strict team access protocols to files
- • Routine privacy awareness for staff
- • Limited data retention beyond project needs
- • Immediate response to any privacy concerns
How Long We Keep Data
Personal data is held for as long as necessary to deliver our services, after which it is deleted securely.
- • Kept only while account is active
- • Removed once your project is complete
- • Stored only until the conversation ends
- • Retained for legal record-keeping
- • Used solely for direct communications
You are welcome to request deletion of your data at any time.
International Data Transfers
We use data processors in Canada and sometimes internationally, ensuring all partners comply with privacy standards.
- • Vendors must meet Canadian and international requirements
- • Standard contract clauses are in force
- • We review vendor compliance regularly
- • Transfers are encrypted for security
Cookie Use Explained
We use cookies to remember settings and improve site experience. Your control over cookies is explained on our dedicated page.
Types of Cookies Used
- • Required for logins and core security checks
- • Help us understand website usage patterns
- • Store your preferences and theme settings
- • Keep platform features working smoothly
See our Cookie Policy for managing cookies and consent options.
Privacy Policy Updates
We update our policy as regulations or services change. Notice of updates will be clear and accessible.
- • Latest version always on this site
- • Major changes highlighted to users
- • Requests for renewed consent if applicable
- • Clear contact info included with each update
Reviewing this policy regularly will keep you informed.
Contact Us with Questions
Reach out for privacy questions or data requests—we respond promptly and professionally.
Belthora
717 West Pender Street, 3rd Floor, Vancouver, BC V6C 1G8 Canada
Phone: +1-996-014-2181
Email: content@belthora.com
Last reviewed January 9, 2026
Effective from January 9, 2026